JustCare Software Pty Ltd [JustCare] has developed this Privacy Policy to express our dedication to safeguarding our users' privacy, acknowledging their entitlement to confidentiality of Personal Information, and to inform users about the ways in which we manage their Personal Information. We collect Personal Information and Data from those visiting our site to enhance the services we offer to our users and to tailor our services more closely to our users' needs. The collection and use of any Personal Information and Data provided to us will be handled in accordance with the guidelines set forth in this Privacy Policy.
We at JustCare Software Pty Ltd are dedicated to delivering exceptional customer service. We adhere to the Privacy Act 1988 (Cth), which outlines several principles regarding individual privacy.
By opting for our services or registering your details with JustCare, you consent to our Privacy Policy and its provisions.
We gather Personal Information about you from a variety of sources, including websites we operate, websites operated by others, telephone calls, other agreements with us. We may also gather Personal Information about you from other companies with which we maintain business relationships.
We may also collect Sensitive Information about you. By agreeing to this Privacy Policy, you consent to us collecting this information for the purposes of the Privacy Act 1988 (Cth) and the National Privacy Principles.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries. Those companies will be permitted to obtain only the personal information they need to deliver the service. JustCare takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
JustCare, our affiliates, and our agents use cookies to provide users with a better browsing experience and tailor advertisements that appear, (on the Site or other websites) to your browsing preferences.
These cookies collect non-Personal Information such as click activity for measurement and for features such as remembering your details for ‘Auto Login’ (provided you have chosen this option).
We use cookies and scripts to assist in improving website performance, making business decisions, aiding in error reporting, aiding online payments and testing new functionality.
JustCare takes all reasonable steps to ensure the security of our system and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by JustCare.
Except in the case of breaches of our obligations under the Privacy Act to protect your Personal Information, JustCare will not be held responsible for events arising from unauthorised access of your Personal Information. In the event of a data breach, we are committed to complying in all respects with the requirements of all Australian Privacy Laws and where required, the provisions of the GDPR.
We retain information you provide to us and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to you and specifically until such time as you request us to delete your Personal Information and Personal Data. Upon request, we will delete your Personal Information and Personal Data if it is no longer required for the original processing purposes.
We do not control how long third parties retain information which they have obtained from you or us, or otherwise through the Website. However, we require all parties to whom we disclose information in accordance with this Privacy Policy to comply with its requirements.
We maintain reasonable physical, electronic, and procedural safeguards to protect Personal Information about you from loss, misuse and unauthorised access, disclosure, alteration and destruction. As part of those precautions, we seek to protect Personal Information about you through technologies designed to safeguard the data during its transmission. We restrict access to Personal Information about you to those employees we determine need to know that information for us and our licensees to provide services to you. We also have adopted a policy under which employee misuse of Personal Information about you is treated as a serious offense for which disciplinary action may be taken. You should, however, be aware that there is no method of transmitting or storing data that is completely secure.
If you have reason to believe that any account with us is no longer secure, you must immediately notify us.
We reserve the right to change and update our Privacy Policy in the future. Subject to applicable laws, any changes to our Privacy Policy will be effective upon posting of the revised Privacy Policy on the Internet, accessible from a link appearing on the home page of our website. If we change our Privacy Policy in a way that is less protective of your privacy, then the change will not apply to our use of any Personal Information about you that was collected by us before the change was made, unless we notify you and provide you with the opportunity to direct us not to make new uses of Personal Information about you.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
JustCare welcomes your comments regarding this Privacy Policy.
If you have any questions about this Privacy Policy and would like further information, please contact us.
support@justcare.net.au